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ICCS Held a Round Table Meeting with Forwarders


On the morning of September 14th, we invited 12 forwarders to join 2017 first round table meeting at Hyatt Place Shenzhen Airport. The meeting focused on cargo operation in the first two quarters of 2017.
ICCS¡¯ GM Mrs. Berke said that we always adhere to the concept of customer first. ICCSers are willing to strengthen communication with our customers to enhance the growth of cargo tonnage. In the first half of the year, the total tonnage of ICCS is 64,110 tons, consisting of 14,855 tons inbound cargo and 49,255 tons outbound cargo. Our cargo handling system "Hermes" was successfully completed the technical upgrade. In the meantime, we recruited 17 new staff and purchased some forklifts and tow-cars to improve service efficiency. At the meeting, customers asked questions about document handling and packing fee. Our colleagues from operation department and sales & marketing department answered the questions in detail and exchanged opinions with the customers.
The 2 hour meeting held successfully and made positive progress. Customer said there were still many uncertainties in current air cargo market, and the round-table meeting was both in the interest of forwarders and ICCS, and it helped both parties to keep communication, strengthen cooperation and solve problems timely.


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